What followed was a hectic frenzy of interviews, meetings, and fact-checking. In his investigation, George found no infractions on Bill’s part. On the contrary, he stumbled upon countless stories of Bill’s acts of kindness on the route. Stories of Bill waiting for an extra few minutes for a harried mother, of him helping an elderly passenger with his groceries, and even one of him quickly acting in a medical emergency onboard, came pouring in from all directions.
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